Shipping Policy
Welcome to Luxe Shop!
We are committed to delivering your orders with speed, care, and elegance, reflecting the luxury and quality of our products. Here’s everything you need to know about our shipping policy.
1. Processing Time
- Orders are typically processed within 1-2 business days. Custom or made-to-order items may require additional processing time, which will be noted on the product page.
2. Domestic Shipping
- We offer free standard shipping on all orders within the United States.
- Expedited shipping is available at an additional cost, calculated at checkout based on your location and the size of your order.
- Standard delivery time is 3-5 business days post-processing. Expedited shipping times are 1-2 business days post-processing.
3. International Shipping
- International shipping is available to select countries. Shipping costs are calculated at checkout based on destination and order size.
- Delivery times vary by destination but typically range from 5-15 business days.
- Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
4. Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your order's progress.
5. Packaging
- All orders are packaged with utmost care and elegance, ensuring your items arrive in perfect condition.
6. Lost or Damaged Items
- In the rare event that your order arrives damaged or is lost in transit, please contact us immediately at luxeshop93us@gmail.com.
- Claims for damaged items must be made within 24 hours of package arrival.
7. Returns and Exchanges
- Please refer to our Return Policy for details on returns and exchanges.
8. Customer Support
- For any queries or special shipping requests, please contact us at luxeshop93us@gmail.com. Our team is available Monday through Friday, 9 am to 5 pm EST.
Thank you for choosing Luxe Shop for your luxury needs. We look forward to serving you!